You probably know that it is a good idea to update your business web site and Ryze page from time-to-time. But, do you ever think about changing your voicemail message? Jeffrey Gittomer in his best-selling book, Little Red Book of Selling recommends you change your voicemail message on a regular basis. Don't let it become static. In fact, try making it humorous. You can actually go on Google and find some pretty funny voicemail messages.
But, that is not all you need to focus upon when creating a good voicemail message. When people call your voicemail do you sound welcoming, honest, energetic and sincere or do you sound angry, bored or half asleep? Here are several steps to follow to put your "best voice" forward.
* Script your message. Writing it out will help you say exactly what you need to say: nothing more, nothing less. You'll also be less likely to flub when reading from a script. And you'll find it easier to control your pacing and tone when you've got something written to practice.
* Practice your message before you record it. Say it over and over again out loud to make yourself familiar with the words.
* Stand while recording your message. This will add energy and vitality to your voice.
* Smile while recording your message. A smile makes your voice sound warm and friendly.
* Get feedback from at least 3 friends or colleagues. Does your message sound as good as it could? If not, re-record!
* Don't leave flubs on your outgoing message. I am amazed at how many people leave flubs and stumbles on their outgoing message, especially when re-recording is so easy to do!
* Customize your message daily. If possible, let people know if you are in or out of the office and when you will be likely to call them back.
* Include your USP in your message. Your USP is your unique selling proposition, a phrase that articulates a key benefit to your customer. Boil it down to a brief phrase and use it in your outgoing message. For example:
"Thank you for calling XYZ language school. We guarantee that you'll start speaking the language of your choice in 30 days or less or your money back. Leave your name and number at the tone and we'll get back to you as soon as we get your message."
Lamar Morgan
CDMM
http://www.squidoo.com/CDMM
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